Case Studies

QA Higher Education
Matthew Shorter Matthew Shorter

QA Higher Education

Discovery, product prototyping, service design, learning design and content development for a leading Higher Education provider

“Unthinkable’s work has created an environment where creativity can be discussed, tested and refined, and in particular between departments in QAHE. It’s bringing in elite product development expertise to elevate what we currently do and to innovate into new ways of working. Unthinkable have been great in clarifying how our strategy to provide employability-focused HE can be ‘productised’.”

Martin Johnson, Director of Market Insights & Portfolio

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FutureLearn
Matthew Shorter Matthew Shorter

FutureLearn

Vision, delivery plan, partnership development, content production and strategy for Europe’s largest provider of Massive Open Online Courses

“Unthinkable have been the driving force behind the development of FutureLearn from idea to first public launch. They facilitated and shaped the initial strategy development, led the stakeholder consultation and management process, supplied and hired the initial product development team and then stepped in to manage key business priorities during the set up phase. I hired them because I trusted their editorial, strategic and operational judgement and they have repaid this faith many times over. I cannot recommend them highly enough.”

Simon Nelson, Founding CEO

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Heart n Soul
Matthew Shorter Matthew Shorter

Heart n Soul

A digital transformation strategy, tools to make music more accessible, and an installation of music composed for the Olympics on the international stage

“Working with Unthinkable has been an unfolding exploration. We have worked together for many years now in many iterations, and continue to find ways we can mutually support and excite each other whilst making the world a more open, equal and creative world for everyone.”

Mark Williams MBE, Artistic Director / Chief Executive

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Royal Society of Chemistry
Service design, Design & innovation Matthew Shorter Service design, Design & innovation Matthew Shorter

Royal Society of Chemistry

The digital transformation of a 180-year-old professional membership body

“The team have brought a wealth of knowledge and expertise, but even more valuably, they are highly perceptive and insightful, bringing tact, sensitivity and diplomacy to their work, enabling them to get to the heart of things, to understand the nature of the organisation we are today.”

Dr Amanda Spencer, Director of Technology

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Royal College of Art

Royal College of Art

An online discovery platform for student art, an online course hosted on FutureLearn and a collaborative exploration of a Flexible Academic Model

“The kind of mutual respect and trust and collaborative working we had with Unthinkable... It’s the best kind of collaborative working I’ve ever known with any kind of external agency in my career.”

Emma Bayne, Chief Technology Officer

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Nord Anglia
Justin Spooner Justin Spooner

Nord Anglia

Proposition development, digital learning design and transformation for the world’s leading international schools organisation

“Invaluable, dedicated, brilliant. Put simply, collaborating with Unthinkable is a joy. Their breadth of expertise and strategic counsel, coupled with their constant encouragement to consider what ‘could be’ and not just ‘what is’, has added to our programme of work in ways I couldn’t have imagined or hoped. Despite their vast amounts of experience, everything is approached with an understated humility that only adds to the pleasure of working together.”

Emma Jones, EdTech Programme Lead

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