How we work

Making bold, ambitious digital products and services is a difficult business. We’ve been doing it successfully since 2010. We incubate, protect and grow ideas, processes and capabilities to help you do something new and distinctive.

Here are some of the processes we use:

Rapid discovery

Our expertise in horizon scanning enables us to pinpoint your digital opportunities. We use light-touch collaborative processes to evaluate products, services, ways of working and strategic ideas. We identify what’s working, what’s not and what matters, and we pick the right problems to solve.

Project life-cycle delivery

We are experts in supporting projects from start to finish thanks to our tried and tested process of discovery, ideation and implementation. Alongside our strategically defined schedules and deliverables, our multi-skilled and talented associates can advise with critical thinking at every stage.

Incubation

Our ability to collaborate and facilitate is at the heart of the way we work. That means that we can slot in the right people around your project to complete your team and develop new digital products and services. We can also help you to grow interdisciplinary teams to respond to emerging and complex challenges.

You are in good company.

Our approach is to build the right multidisciplinary team around each project to collaborate fluidly with our clients.

Here’s what a few of our team members have to say about working together.

  • I'm constantly impressed by the range and depth of expertise Unthinkable associates bring to projects. I'm learning and improving my practice through working with them.

    Monty King

  • I really appreciate being surrounded by so many different types of creatives all experts in their own fields. And knowing we are all at each other's disposal to learn, collaborate and enthuse is an encouraging prospect!

    Ella Zeki

  • The Unthinkables are good people.

    Richard Northover

  • The Unthinkable team is full of magical minds! It’s a pleasure working with folks who bring curiosity, empathy and creativity to work every day.

    Charlotte Webb

  • Working with this talented, interesting and interested team is a joy. Never has it been so much fun to be challenged, stretched and pushed way out of my comfort zone. And for some lucky reason this extends to our clients - our projects are exciting, pushing at the boundaries and driven by amazing thinkers and open collaborators.

    Justin Spooner

  • A wonderful team of thoughtful, insightful and (sometimes) humorous individuals that collectively make work that is greater than the sum of its parts.

    Jack Hardiker

  • Working with Unthinkable guarantees me the opportunity to work with really interesting, and inspiring clients. Each project is unique and exciting

    Roly Taylor

  • Working with an incredibly talented pool of people - the team has a really vast range of digital skills and experience.

    Katie Hiscock

  • I’m always drawn to good groups of people, especially having been self-employed for all of my career. Unthinkable is a community of interesting and inspiring people which makes me want to be a better designer.

    Hannah Mason

  • I love working with people skilled in different disciplines than my own and learning from them and benefitting from their different perspectives.

    Neil Mosley

  • I have both engaged Unthinkable’s services in different settings and been engaged by them. It’s always a pleasure to work with the expert teams they put around projects. Beyond their experience and talent, they are highly collaborative, collegiate and huge fun to be around.

    Miles Evans