Work with us to clarify your strategy, connect with experts and transform your digital landscape.
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We create insights to inform your strategy and direction.
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We develop decision frameworks and concrete action plans to deliver your vision.
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We implement strategic design processes to identify where innovation should be focused and provide leadership to ensure high-quality user experience.
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We develop service and system maps to provide the basis for customer relationships and experiences.
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We create bespoke plans to advance systemic, cultural, technological and capability change.
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We work at the intersection of curriculum, pedagogy, technology and content to create unforgettable learning experiences.
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We develop user-centred innovative products that are easy to use, maintain and extend.
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We produce high-quality content designed for the specific needs of your audience.
We collaborate with leaders and teams to deliver big thinking at every scale.
Digital strategy and ongoing support for the pioneering work of this pioneering leadership programme
“It was a great support to have Unthinkable work with us to unpack, review and rationalise our approach to digital communications. The Unthinkable team used their special blend of experience and expertise to stimulate and challenge for fresh, creative solutions and brought humour and insight into the process. A winning combination for us.”
Hilary Carty, Executive Director, Clore Leadership
Discovery, product prototyping, service design, learning design and content development for a leading Higher Education provider
“Unthinkable’s work has created an environment where creativity can be discussed, tested and refined, and in particular between departments in QAHE. It’s bringing in elite product development expertise to elevate what we currently do and to innovate into new ways of working. Unthinkable have been great in clarifying how our strategy to provide employability-focused HE can be ‘productised’.”
Martin Johnson, Director of Market Insights & Portfolio
The digital transformation of a 180-year-old professional membership body
“The team have brought a wealth of knowledge and expertise, but even more valuably, they are highly perceptive and insightful, bringing tact, sensitivity and diplomacy to their work, enabling them to get to the heart of things, to understand the nature of the organisation we are today.”
Dr Amanda Spencer, Director of Technology
An online discovery platform for student art, an online course hosted on FutureLearn and a collaborative exploration of a Flexible Academic Model
“The kind of mutual respect and trust and collaborative working we had with Unthinkable... It’s the best kind of collaborative working I’ve ever known with any kind of external agency in my career.”
Emma Bayne, Chief Technology Officer
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Kathy Skelton
I lead projects using strategic thinking, digital expertise, market insights, data analysis, consultancy and leadership - built across 10 years at The Open University, FutureLearn and most recently Unthinkable.
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Matthew Shorter
As a Director of Unthinkable, I lead projects and help steer the business, building on 13 years leading Unthinkable as a strategist and programme manager, and a career before that in BBC radio and digital.
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Justin Spooner
As one of Unthinkable’s Directors I put together great teams for our clients and help to guide delivery. I often support our clients as an advisor for their senior team.
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Charlotte Webb
I work at the intersection of technology, creativity and ethics. I draw on my experience as an educational developer, consultant and co-founder of tech-equity collective, Feminist Internet.
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Freya Johnson Ross
I’m a researcher and consultant with 10 years+ experience working with organisations from UNESCO to the Young Foundation. I help them find clarity and new insights.
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Dora Whittuck
I draw on my professional background as a consultant clinical psychologist to design, facilitate and lead service design projects in the arts, health, education and digital sectors.
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Richard Northover
I help organisations think through the concepts behind digital identity, so they can build better relationships with users. I've worked at bbc.co.uk and in science publishing, amongst other things.
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Jack Hardiker
I’m an interdisciplinary artist, creative director and academic. I engage with both established and emergent creative techniques to make work that is considered, memorable, and sometimes unexpected.
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Leigh Aspin
I am a Product Manager/Leader, with particular experience developing digital products for education, and an accredited Executive/Leadership Coach.
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Eleanor Herzog
I’m a writer and digital producer. I enjoy writing everything from film scripts to online learning to website copy. I also have a background in TV & film production, and journalism.
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Hannah Mason
I’m a digital and UX designer. I’m driven by producing clear and inclusive design for digital experiences that prioritise people’s access needs alongside an innovative & fun aesthetic.
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Anna Deen
I am a digital creative based in the Netherlands with expertise in developing design systems and digital projects that are of value to people and society.
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Ella Zeki
I’m a graphic designer, working on an array of content across a few different projects for Unthinkable. I bring energy and creativity to produce exciting and well-executed outcomes!
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Dereck Johnson
As a user-centric design leader, I help teams create and work towards possible futures by developing experience strategies and product visions that guide them through uncertainty and change.
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Miles Evans
I deliver bespoke media relations and communications to tech start-ups, globally-renowned institutions and landmark developments.
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Stella Sims
My professional background is in research, history and documentary production. I work with Unthinkable as a researcher, digital producer and assist with digital strategy.
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Sarah Murphy
I’m a producer and strategist specialising in digital and video having worked with Unthinkable on a range of projects across culture, media, education and the arts since 2013.
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Monty King
I'm a learning designer and education researcher specialising in partnership management and academic support in higher education. My research is centred on online learning in the global South.
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Kiff Frankham
Currently, a CMS producer working with Nord Anglia building lesson content for their DNA project. I am an Audio professional with wide and diverse experience in the creative and AV industries.
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Neil Chinneck
I am skilled in digital production, project management, data management and financial administration. I am currently working as a producer on Nord Anglia’s Project DNA.
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Freya Freeman-Taylor
I’m a graphic designer and illustrator. I work with grassroots environmental and social change organisations, building expressive and captivating media to tell their vitally important stories.
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Katie Hiscock
I’m a content producer. I’ve worked in media production and learning roles for 20 years and I’m very hands-on: writing and editing copy, producing digital graphics and editing short-form video.
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Neil Mosley
I’m a consultant and designer, specialising in digital & online learning and learning design. I work at the intersection of strategy, design, learning and digital technology mainly in the education sector.
From our teams to our partners to our clients,
we’re an ecosystem of creativity.
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EVR are our newest partner in the field of education. We work with their immense expertise in the use of AI and Edtech to imagine and deliver innovative new products and to help clients understand their opportunities.
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When we are looking for extra capacity to understand audiences and users through qualitative research, we are happy to draw on Wavelength’s range of experience and warmth of approach.
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Platform 3 are our trusted partner for assessing and developing web technology. We work with them to identify bespoke technology solutions and create solid back-ends and CMSs for our projects.
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AVCO is our creative and inspiring front-end web partner. We have worked with them for over 20 years to develop compelling websites, creative tools and digital artworks.
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TMAX’s rare combination of track record in culture and education, empathetic and straightforward approach and highly competitive rates makes them our go-to partner for video production.
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Go Free Range are a team of technologists who love turning ideas into reality in an agile and collaborative way. We work with them to build prototypes and full-stack web applications.
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Connecting Culture is our strategic collaborator in helping cultural organisations connect with their audience. We work with them on joining the dots between business and brand strategy to inform sound digital development.